- We offer priority shipping on all Worldwide orders!
- ALL orders take 1-2 business days to get packed and shipped out from our new fulfillment center. Estimated delivery time after placing your order is 8-14 days.
- Free Worldwide Shipping
- International Orders: The Details
- We ship EVERYWHERE
- International shipping time is determined at checkout. We provide low cost, reliable shipping via USPS!
WHAT IS YOUR RETURN POLICY?
All sales are final. If you receive damaged goods or the wrong size/item, notify us within 5 business days of receipt and we will gladly arrange for replacement 🙂 Please provide your order number and the name!
WHAT ITEMS ARE NON-REFUNDABLE?
Any items that have been damaged.
Items marked as final sale.
Free gifts or promotional items with retail value.
Original shipping charges except in cases where we have made a shipping error.
FAQS
WHY DOES MY ORDER SHOW AS “IN-TRANSIT” FOR SO LONG?
Any orders that are in transit for over 20 days, please reach out to your local customs office to see if the package has been held up in customs and is requesting a customs fee. If you find nothing at your local customs office, please contact us and we’ll discuss issuing a credit for a future order.
I HAVE A GENERAL QUESTION, HOW DO I CONTACT YOU GUYS?
Contact admin@luxephonescase.com for general questions and for questions about orders.
WHAT COUNTRIES INTERNATIONALLY DO YOU SHIP TO?
We ship worldwide! However, we do reserve the right to cancel and refund any order that is deemed potentially fraudulent by our payment system.